Shipping & Returns
Shipping Policy
Shipping is free on every order to an address in the 48 contiguous U.S. states. We can't currently ship to Alaska, Hawaii, Washington, D.C., U.S. territories, military APO/FPO addresses or international destinations. Enter your delivery address at checkout to confirm availability.
Delivery times depend on the item and the supplier that ships it. For a delivery estimate on a specific item, contact Customer Service before you place your order. Our partner suppliers ship orders directly to you, so items from different suppliers may arrive in separate packages.
When tracking is available, details are sent to the email address used at checkout. Please check your delivery address and order details before you complete your purchase.
If we can't ship your order within 30 days, we'll contact you before then with a new estimated ship date and the option to cancel for a full refund.
Returns & Exchanges
To request a return or exchange, contact Customer Service with your order number and the product name. Return conditions, such as the time limit, eligibility and return shipping cost, may vary by item, so we'll reply with the conditions and instructions that apply to yours.
If an item arrives damaged, defective or different from what you ordered, contact us with your order number and photos of the item and the packaging. We'll review it and reply with the available options.
Please contact us before sending anything back, so your return can be matched to your order. If you'd like to know the return conditions for an item before you buy, just ask.